Resource Parent Support Worker



JOB TITLE:                                      Resource Parent Support Worker

EMPLOYMENT STATUS:               Full-time

REPORTS TO:                                 Resource Parent Support Supervisor



The Resource Parent Support Worker (RPSW) is dedicated to supporting Specialized Behavioral Health (SBH) Resource Parents (RP) with SBH level youth only.  SBH RPSW’s are assigned to assist the SBH Resource Parents to help them achieve and support the well-being, stability, and permanency the permanency of the SBH youth in care.  This includes providing direct support to the SBH Resource Parent to help them successfully meet the needs of the SBH child or youth through the provision of supports and activities in home and community settings.  Hours are from 9 am – 5pm, Monday through Friday, but may vary according to departmental needs. Regular travel required. 


Bachelor’s degree in Social Work, Human Services or closely related field. 


One (3) year of experience working within child, youth and family service systems.


  • Strong written and verbal communication skills
  • Skills  with Microsoft Office applications including Word, Excel and PowerPoint
  • Knowledge of PA Code 55 3680s, 3700s, and the Philadelphia DHS SBH Scope of  Service 
  • Ability to achieve desired performance outcomes
  • Ability to assess and problem solve


  • Valid driver’s license and ability to use own vehicle.
  • Must be free from any communicable/infectious diseases.
  • Provide a valid PA child abuse clearance, FBI check and Criminal Background Check. 


The RPSW must have the ability to interact with culturally diverse families in a supportive, professional manner. Minimum age requirement is 21 years; ability to effectively and professionally communicate (verbal and written) with all levels of personnel internal and external to the company; capable of working responsibly with highly confidential information and of maintaining composure under duress; ability to multi-task and demonstrate good organizational skills; must be able to work independently as well as part of a team; must have working knowledge of computers and software, including word, excel, e-mail, and other usual and customary office programs; must meet all agency requirements for pre-employment as required by Tabor Children’s Services, Philadelphia DHS and/or state regulations. Evening and weekend work hours may be required.  To perform this job successfully, an individual must be able to perform each essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Other duties may be assigned

  • Provide direct support, consultation and coaching to SBH Resource Parents to help them successfully meet the emotional, behavioral, social, academic, developmental and physical needs of the SBH youth placed in the home.
  • Proactively partner with SBH RP’s to ensure the safety and stability of the SBH level child/youth in the home.
  • Identify caregiver challenges and/or issues that may jeopardize placement, stability and develop/implement strategies to mitigate the issues.
  • Provide face-to-face support to SBH RP’s a minimum of 2 times per month with more frequent and intense contact for new placements and during periods of crisis.
  • Provides for new SBH level placements, initial, in-person, face-to-face contact with SBH RP within 48 hours of the actual placement.
  • Provide trauma-informed, strengths-based, individualized parent training to support caregiver interventions in addressing/managing the unique needs of the SBH children/youth in their home.
  • Actively partner with the SBH RP and CUA CM to ensure that each child/youth is receiving the necessary, appropriate and effective behavioral health services to meet their individualized needs.
  • Support the process of obtaining services as necessary.
  • Ensure the SBH RP’s maintain routine, follow up, and emergency medical and dental care; ensure that necessary documentation is obtained and provided to all necessary     entities.
  • Support SBH RP completion of required documentation through training, ongoing review and monitoring of documentation, including but not limited to, medication logs,  STEP charts, and daily RP documentation.
  • Complete individualized Crisis Response Plans and SBH Resource Parent Support Plans according to timeliness identified in the SBH Scope of Service; monitor, revise and update all plans as necessary.
  • Actively provide support and coaching to ensure active and ongoing communication and collaboration between the SBH RP and each youth’s CUA Case Manager, behavioral health provider and educational team.
  • Support SBH RP’s with developing a plan to meet the transportation needs of SBH youth in the home; assist with transportation as necessary.
  • Provide 24/7 on-call crisis management and support to resource parents on a rotating basis.
  • Participate in regular and ongoing supervision as directed and according to program policy.
  • Participate in all required trainings as directed and according to program policy.
  • Participate in SBH RP Orientation and trainings on a regular basis – at least every two years or after a change to the curriculum to ensure awareness of materials and models being taught to SBH Resource parents.


Empowerment/Initiative         Good Judgment             Verbal & Written Communication  

Individual Leadership             Managing Work/            Organizational Awareness Quality Management